Effective Date: 6/13/2025

At Personal Helper In-Home Care, LLC., we are committed to protecting your privacy. This SMS Privacy Policy outlines how we collect, use, and safeguard your mobile number when you opt in to receive text messages from us.

1. Purpose of SMS Communication

We use SMS messaging to support the care and communication needs of our clients and their families. Messages may include:

• Care visit reminders and scheduling updates

• Notifications about caregiver changes or delays

• Important agency announcements

• Wellness check-ins or emergency notifications

• Occasional informational updates or resources

2. Your Consent

By providing your mobile number, you agree to receive SMS communications from us. Message frequency varies depending on your care plan and communication preferences.

You can opt out at any time by replying “STOP” to any message.

3. Protecting Your Information

We respect your privacy. Your phone number will only be used for agency-related communication and will never be sold or shared with third parties for marketing purposes.

We implement appropriate safeguards to ensure your information remains secure.

4. Message & Data Rates

Standard text messaging and data rates may apply, depending on your mobile plan and provider.

5. Opting Out & Support

You may opt out of receiving SMS messages at any time by replying “STOP.” To get assistance or update your communication preferences, reply “HELP” or contact us directly at [Insert Phone Number or Email].

6. Policy Updates

We may occasionally update this SMS Privacy Policy to reflect changes in our practices. We encourage you to review this policy periodically. Continued use of SMS services after changes implies acceptance.

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